Last updated: August 2026
Pin and Pose Photography respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect, why we collect it, how it is used, who it may be shared with, how long it may be retained and the rights you have in relation to your information.
Pin and Pose Photography is the data controller responsible for the personal information covered by this Privacy Policy.
This policy applies to information collected through our website, enquiries, bookings, photography sessions, online galleries and communications with clients.
We process personal information in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.
Depending on how you interact with Pin and Pose, we may collect:
We aim to collect only the information reasonably necessary for the relevant purpose.
We may use personal information to:
We will not use personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the purpose, Pin and Pose may rely on:
We use information where it is necessary to take steps at your request before entering into a photography contract or to provide the photography services you have booked.
This may include handling your booking, communicating about your session, providing the photography service and delivering your photographs.
We may retain and use certain information where necessary to comply with legal obligations, including accounting and tax requirements.
We may use information where necessary for legitimate business purposes, provided those interests are not overridden by your rights and interests.
This may include maintaining appropriate business records, preventing fraud, protecting the studio and dealing with or defending legal claims.
Where we rely on your consent, you have a genuine choice about whether to provide it.
In particular, Pin and Pose will normally obtain separate permission before using identifiable client photographs for promotional purposes.
You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Booking a photography session does not automatically give Pin and Pose permission to publish your photographs for promotional purposes.
We will request permission separately where we would like to use identifiable photographs on our:
Permission may be given in writing, including by email, text message or another written electronic message.
Where photographs feature children, permission will be requested from an appropriate parent or person with parental responsibility.
Giving permission is optional.
Refusing permission will not affect your photography session, photographs, price or the service you receive.
We keep appropriate records of permissions provided.
If you later withdraw permission, please contact Pin and Pose. We will stop new promotional use based on that consent as soon as reasonably possible.
Where a photograph has already been legitimately published, printed, distributed or shared before permission is withdrawn, it may not always be possible to retrieve every existing copy or control copies made by unrelated third parties.
Many Pin and Pose photography sessions involve babies and children.
We may process information about a child where it is necessary to plan and provide the photography service booked by their parent or guardian.
This may include:
We take particular care when handling children's information and photographs.
Children's photographs will not automatically be used for promotional purposes simply because a photography session has been booked.
Payments may be processed through third-party payment or booking providers.
Pin and Pose does not normally receive or store complete payment-card details where these are processed directly by the payment provider.
Payment providers process information according to their own privacy policies and legal obligations.
We may retain transaction records necessary for accounting, tax, booking and business purposes.
Pin and Pose uses third-party services to help manage appointments and bookings, which may include Fresha.
When you make or manage a booking through such a service, your information may also be processed by that provider according to its own privacy policy.
Information received by Pin and Pose through the booking service will be used to manage your appointment and provide the requested services.
Pin and Pose uses an online gallery provider, which may include Pixieset, to deliver photographs to clients.
Your name, email address, photographs and gallery information may therefore be processed through the gallery service where necessary to provide your photographs.
Online galleries may remain available for a period after delivery, but continued or indefinite availability is not guaranteed.
Clients should download and securely back up their purchased digital photographs.
Pin and Pose does not sell personal information to third parties.
We may share limited information with service providers where necessary to operate the business and provide your photography service.
These may include:
We only share information that is reasonably necessary for the relevant purpose.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
Some service providers used by Pin and Pose may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will rely on appropriate safeguards or other lawful transfer mechanisms as required by UK data protection law.
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website or provide other website functionality.
Some cookies may be provided by third-party services used on the website.
Where consent is legally required for non-essential cookies, these should not be activated until the appropriate consent has been obtained.
You can manage cookies through the options provided on the website and through your browser settings.
We do not keep all personal information for the same length of time.
How long information is retained depends upon why it was collected and whether there is a legal, contractual or legitimate business reason to retain it.
For example:
When information is no longer reasonably required, it may be securely deleted or anonymised.
Pin and Pose takes reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.
Measures may include appropriate password protection, secure devices, cloud services, backups and restricted access to client information.
No electronic storage or internet-based service can be guaranteed to be completely secure, but reasonable precautions are taken to protect the information entrusted to us.
Depending on the circumstances, UK data protection law may give you rights including:
These rights are not all absolute and may depend on the circumstances and the lawful basis on which information is being processed.
For example, we may need to retain certain transaction information despite a deletion request where we have a legal obligation to keep it.
If you have given Pin and Pose permission to use your photographs for promotional purposes and later change your mind, you can contact us to withdraw that permission for future use.
Withdrawing permission will not affect the photography service you have received and will not affect the lawfulness of any use that took place before permission was withdrawn.
Pin and Pose will stop new use based on that consent as soon as reasonably possible.
We will respect your preferences regarding marketing communications.
Where consent is required for electronic marketing, we will obtain the appropriate permission.
You can ask us to stop sending direct marketing communications at any time.
We may retain limited information on a suppression or "do not contact" record where necessary to ensure that your marketing preference continues to be respected.
If you would like to:
please contact Pin and Pose Photography using the contact details provided on our website.
We may need to confirm your identity before responding to certain requests.
If you have concerns about how Pin and Pose has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information about making a complaint is available from the Information Commissioner's Office.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, service providers or legal requirements.
The latest version will be published on the Pin and Pose website with the date it was last updated.
Where a significant change affects how we use personal information, we will take reasonable steps to bring that change to the attention of affected individuals where required.
Pin and Pose Photography Studio
14 Barne Road, Barne Barton, Plymouth, Devon PL5 1EE